The Old "Bait and Switch"
The New York City Apartment Rental market is still competitive
and the best apartments get taken very quickly, especially those that
are
priced to go. Sometimes, by the time an ad for an apartment comes
out the apartment is already rented (ads for The New York Times are
placed
on Thursday and come out on Sunday). Some brokers, however, purposely
place ficticious ads (for shame!) for apartments that do not exist
in an attempt at the old bait and switch. This would not be so bad
if they had comparable inventory that did in fact exist. But when
they advertise a doorman one bedroom apartment for $1600 and the cheapest
one they have is actually $2300, this leads to...
The Old "Slam Dunk"
Forget
what you want. The unscrupulous (and aggressive) agent will tell
you what
you will take. He'll try to "slam" you
into an apartment you really don't want. Believe it or not, it happens.
The agents who use this technique call it salesmanship. In actuality,
they use force of personality, intimidation or more subtle means such
as...
"Three Apartment Monty"
The
game works like this: You see that $1600 one bedroom with the doorman.
It's "available". You are strongly urged to quickly run to
the bank and draw out a deposit so the broker can "hold" the
apartment. Off you go dutifully to do your broker's bidding. The deposit
is paid, the paperwork is in, everything looks good and then something
happens. The apartment is rented to someone else (their application
just beat yours) or the apartment is taken off the market or whatever.
The
bottom line is you are not getting that apartment. But they do have
another
one for you that's in fact a little nicer,
but it's a
little more money but "still a good deal considering the market",
yadda, yadda, yadda...Of course your deposit is refundable but of course
it's not immediately refundable. It will be suggested that the deposit
is to be applied to the "next" apartment you decide to take.
If you press hard enough you mayl eventually get your
money back, but while they have it you are vulnerable to all sorts
of tricks. A lot
of potential renters who fall victim to this trap, after numerous
attempts at obtaining a refund, give up in disgust and abandon their
deposit!
Not All New York City Apartment Brokers Are Crooks
We have all heard Broker horror stories and in some
cases New York City Real Estate Brokers deserve the rotten reputation
they have.
However, there are some very good, very sincere professionals out
there trying to provide a legitimate service to their clients.
There is no reason why you, the consumer, have to put up with any garbage
from a broker in New York. There are many Real Estate Brokers in
New York City. The best brokers work with the same or similar inventory.
The difference between them is in the service.
What To Look For
In A New York City Apartment Rental Agent
The keyword is professionalism. In spite of what seems to be an endemic
lack of professionalism among New York City Apartment Rental Agents,
you should insist on being treated properly. Let's face it, the broker
is earning a commission whether you are paying it or not. The least
you can expect, and demand, is professional handling. Your housing
is one of the most important aspects of your life. The professional
who is assigned to the task of helping you find housing should take
the process seriously. If your agent only sees you as a two legged
dollar sign when he meets you, you're not going to get the service
you deserve.You don't want to be trifled with at this important and
stressful time in your life. Important questions to ask:
1. How long has the agent worked in the business? How long has he
lived in New York City? How long has he been in the United States,
for that matter?! Does he live in Manhattan himself?
2. What is the agent's general appearance? Is he dressed professionally
or does he look like the dog's breakfast?
3. Does the agent have a courteous and helpful attitude? Or is he
rude and pushy and behave as if he doesn't have time for your questions
and concerns? 4. Does your agent return your phone calls?
5. Does your agent listen to you? Is he showing apartments of the
type and price range you have asked for or is he trying to slam you
into what he wants you to take?
6. Is your agent mature (regardless of age).
7. Does your agent or broker work out of an office, someplace
you can find him if there is a problem. Beware of one or two man operations
working out of someone's apartment.
Sympathy For The Devil
As was mentioned earlier, not all Brokers are crooks. Their are a
lot out there who are straight shooters. Clients don't always play
it
straight, either. Some people go around and put applications on
everything and then decide later which apartment to take. This can
damage the
broker's relationship with the landlord, not to mention the taking
up the agent's time. By putting up a deposit the client shows everyone
that he is serious.
This
is not a drill, this is not a drill! Just make sure that you get
a receipt that clearly states the deposit
is fully and immediately refundable at the moment it is determined
that you are not getting the apartment. Remember, apartments
really do go fast and sometimes it will take two or three tries
before
you get one. Is your agent acting in good faith? Is he willing to
stick it out with you until you get something? Using a broker can
be
the
fastest and easiest way to get a good apartment in New York.
However, Caveat Emptor!